Utility Solutions

TelDig Utility solutions enable utility companies to easily dispatch locate requests and manage their workforce in the excavation and locate industries. Using these products, one call members and locators can sort, edit and dispatch locate requests manually or automatically.

The Utility suite of programs also makes it possible to visualize the locators' daily workload on a map, allowing you to instantly spot late or soon-to-be-late tickets. Simple color coding of the tickets lets you see how close the tickets are to their due date, and helps avoid costly delays.

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TelDig Utility

TelDig Utility

TelDig Utility has a flexible architecture and is fully configurable. With efficient tools such as a ticket search engine, a sketch editor, a billing module, damage and locate reports, and geolocation features, it is the most complete software of its kind.

TelDig Mobile

TelDig Mobile

TeDig Mobile is an easy-to-use software product that enables locators to work remotely on a laptop computer, on the dig site or anywhere else. This application communicates with TelDig Utility to send tickets from the call center to the locators and vice-versa. TelDig Mobile manages sketches and offers a sketch editor, which includes a full set of standard templates as well as the ability to create custom templates.

TelDig Damage

TelDig Damage

TelDig Damage provides users with a virtual access to data pertaining to underground facility damage. Claim agents and damage investigators can input data and send it to the office staff for them to transmit the information to the insurers, legal department, accounting department and more.

 

OneCall Solutions

TelDig OneCall solutions is a state-of-the-art suite of software tools that represent the very best our industry has to offer. More importantly, TelDig understands that each call center has to deal with laws, procedures, and processes that make them truly unique. We pride ourselves on tailoring our solutions to fit your environment.

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TelDig OneCall.NET

TelDig OneCall.NET

TelDig OneCall.NET was developed to provide notification centers with a rock-solid platform that does not compromise on flexibility. With sub-parcel level precision, and the flexibility to accommodate everything from grids and wide area coverage, down to precise shape-file notification areas, TelDig OneCall.NET won't hold you back from achieving the precision you need.

With innovative features like our TelDig Contractor Bridge, large-volume contractors can submit locate requests directly from their own work management databases.

TelDig Web Portal

TelDig Web Portal

TelDig Web Portal brings virtually all of the features of OneCall.NET to the Web, allowing excavators' self-serve access to a host of features such as: ticket entry with virtual white-lining, ticket search, status and history. Member utilities have access to their mapping data as well as their ticket delivery instructions. Participating facility owners and locators can even upload locate manifests, photos and sketches.

TelDig OneCall App

TelDig OneCall App

TelDig OneCall App brings the power of One Call to your mobile device. Excavators can create locate requests using geolocation, satellite maps, and even virtually white-line their dig site right from their smartphone or tablet. In addition, they can attach photos or sketches to their request, and even see which facility owners were notified of their ticket.

TelDig OneCall Billing

TelDig OneCall Billing

TelDig OneCall Billing is a must-have billing solution. This companion software product enables users to manage call center members' accounts, generate and print invoices, view past due invoices and print statement of accounts.

Our Web Billing application goes a step further by reducing the need for printed or emailed invoices. Members can manage their account, view their balance, and download invoices, all through the online interface.

 

Custom Solutions

You can count on TelDig’s experts to meet your requirements in custom software solution development. In our development team, projects are managed carefully, on a step-by-step basis, to ensure products are delivered on time, based on your budget.

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TelDig Nexus

TelDig Nexus

TelDig Nexus is all about controlling your costs and getting the job done in the field. It also centralizes and shares all infrastructure data with other systems, improving your claims settlement rate and vital decision making. It consists of a series of software modules providing users with the ability to access all parties involved, plan damage investigations, plan repairs (in case of damage), manage claims, work orders, and billing, and plan maintenance.

TelDig Damage Reporting Tool

TelDig Damage Reporting Tool

TelDig Damage Reporting Tool is a custom Web application used to facilitate the management of damage caused to utility infrastructure.